| If you have any questions regarding the shipping and handling time for
your order, please text us at 425-6868139 or email us at [email protected] It's the best way to get instant help with detailed records. Phone call support is not available at this time. |
|
All wedding dress toppers, faux fur wraps, veils and other accessories are ready to ship unless stated otherwise. All regular orders will be processed within 2 to 6 business days
(This does not include holidays or weekends) with the exception of
special requests. Larger orders will take slightly longer time to process. Please note that the shipping time doesn't include the
order processing time. If you need same day order processing which is only available to rush orders, please text us at 425-6868139 or send email to [email protected]
All the wedding dresses are made to order. It normally takes us 6 to 8 weeks to make them and the shipping time is separate from the production time. Please contact us if you need it urgently. If you need to cancel the order before it is shipped, please send us written request to [email protected] |
| -Within USA |
| Regular orders: USPS first class mail (3 to 4 business days) or USPS priority mail (2-3 business days). |
| Rush orders: USPS express mail (1-2 business days). |
| -International Shipping: |
| Regular
orders: USPS first class mail international (normally 7 to 21 days, sometimes it takes longer than that) or USPS priority mail
international (normally 6-10 business days, sometimes it takes longer
than that). Rush orders: USPS express mail international (3 to 5 business days). |
| ***For International shipments, the buyer is responsible for all customs and duty charges. Please note that we do not have any control over Customs fees and Duties, you must contact your local Customs Office for charges. Packages can be held at your local Customs Offices for days or weeks before the notice is sent out to you. We don't have any control over this. Please check with your local Customs Offices if you don't receive your package in normal delivery time to avoid any delay. |
| ***All
buyers are responsible for all shipping, returns and exchange shipping
fees unless the merchandise has been mistakenly shipped. We can not be
held responsible for the loss or damage occurred in the transit after
the order is shipped. Please contact us if you are interested to
purchase the insurance for your package. And please make sure that your
shipping address is a secure location. |