Please note that items on clearance are not qualified for return or exchange.

***All buyers are responsible for all shipping, returns and exchange shipping fees unless the merchandise has been mistakenly shipped. 

 

We accept returns within 3 days of receiving your item. The item must be in new condition, perfume free and returned with all packaging and accessories. It must have the tags intact and attached. We MUST receive a MESSAGE for your return. Then we will assign RMA number to you and you need to follow our shipping instructions. We do not refund the cost of shipping. Please note that we do NOT respond to the RMA request through the phone calls. To avoid any delay, please send MESSAGE for your return. We do not refund any discounted special orders (We may offer a special price for large orders, We can only exchange for different sizes with these orders.) 

 

Please note that we use the tracking number of your order to determine the receiving date. We are not responsible for any delay that happened on the customer's side.

If you order more than one wrap or bolero, as long as you keep one item you will be given a full refund on one item, and be charged a 20% restocking fee on the other items that are returned. For example, 1) if you order 2 items and return both of them, you will receive a full refund on the first item (lower price one) and be charged a 20% restocking fee on the second one (higher price one). 2) if you order three items and return two items, you will get a full refund on one return item and be charged a 20% restocking fee on the other (higher price one).